Backing and Restoring Licenses

The machine with the 100 licenses has an Intel Xeon processor with 16GB of RAM. It looks like whoever originally installed the license installed them on the wrong machine. What I want to do is move the 150 license from our current machine over to the machine with the 100 license and vice versa.

Are there files that we can move or do we just request a new license?

Since you are under our support agreement, there is no additional fees to move the license or upgrade the software to the latest edition. Here’s the process to move the license over to the new machine:

1. Remove all the software from the original computer.
2. Download and install the latest software to the new computer.
3. Submit the license request using the same order number as the original computer.
4. After the license is issued to you, please follow the instruction to install the license.
5. Your transferred license should just work with the new computer.