Cloud Dialer Alternative

The use of cloud dialers and other cloud-based products is still in its blossoming phase though expected to grow exponentially in a few years for small and medium sized businesses. In fact, a lot is using cloud solutions now. The need for greater information clarity on the advantages and disadvantages of cloud solutions, as well as understanding the implications of cloud dialers and cloud based products from a security and cost outlook will help users feel more relaxed with adopting cloud technology.

The need to access large files securely from anywhere continues to be significant to all users. Given a competitive market with multiple players, the need to have strong distinguished features while still highlighting the ability to securely access files anywhere continues to be imperative to increase usage and adoption for small and medium sized businesses.

As the mobile market continues to stay fragmented with iOS, Android and Windows devices, the need to access content from anywhere stays top of mind for decision makers. Specifically, most respondents said that the ability to access their data from anywhere was the most important advantage of cloud storage and file sharing.

In call centers, cloud dialers reduce costs, maximize productivity and deliver better results.  Its main feature is to increase agent efficiency greatly. Cloud dialer simultaneously supports agents working in multiple contact centers and those working from home leveraging either desk or soft phones

Cloud Based Auto Dialers with Enterprise Edition

Voicent BroadcastByPhone Enterprise Edition offers the ultimate scalability, reliability, and flexibility for large scale message broadcasting. When VOIP is used, the system can handle up to 100 simultaneous calls on a single computer. As faster computers come out, the scalability will improve further.

You can also set up a group of computers to do massive voice broadcasting campaigns using enterprise editions. Your broadcast messages are sent out simultaneously from a group of networked computers, possibly from different geographical locations. Controlled from a central location, the system automatically dispatches phone calls to different dialing computers based on area code preferences.

Compared with a centralized solution, this cloud-based, distributed architecture enables virtually unlimited phone lines by adding new system to the network; it offers superb reliability since any failed computer is not going to affect the whole operation. Further, by setting up the system in locations with different area codes, all the calls can be local. Also, since each computer is a mini-broadcasting system, they can be used independently.

Large organizations such as national organizations with local offices, large school districts with many campuses, and large corporations can easily set up such a network.

For individuals and small organizations, Enterprise Edition offers secure remote access, so the system can be accessed from home or office or while traveling. Enterprise Edition contains all the features provided by Professional Edition.