On Premise Software Help Resource : Help TopicsSetup Phone Service

To make calls using Voicent, you need to first setup your phone service. Voicent is compatible with several VOIP providers, PBX systems, and analog telephone lines. To setup your phone system to work with Voicent, click Setup > Phone Call Setup Wizard and enter any necessary information.

Note that Voicent does not provide any phone services. You will need to create an account with a provider to obtain the necessary credentials for VOIP or PBX services.

The application vendors should provide you with the instruction for installing their applications.