Share This Post:
Set multiple call transfer numbers for autodialer
How do I get the software to roll over to more than one extension. i put the extension, then a comma then the next extension. but it it only transfers to the extension I put first. Please advise.
Please select Voicent Gateway Main menu > Setup > Options > Call Transfer, then enter the comma separated phone numbers in the box labeled “default phone numbers to transfer to”.
However each call can only be transferred to one number. On the next call will be transferred to the next phone number.
If you want to roll over the same call transfer, it cannot be accomplished with the software. This is becuase once a call is transferred, the modem line is disconnected from the caller and the transferred party. However, you could call your phone company to set up “busy call forwarding” or “delayed call forwarding” on the first transferred the number.
Share This Post: