Auto dialer use call specific audio file

I am trying to add a call specific audio file to my message in message designer. I understand how to add the text to speech but how do I add the audio file in each cell?

In the Message Designer, click New to add a new message item; select “specific to each call”, and make sure the column type is set to “audio file”; then specify the column header name.

Once you finished with the message, save it. Select Broadcast > Select Message from the program main menu. You will see the spreadsheet is updated and a new column with the specified header name is added. Simply type in the path name to the audio file in each cell.

I type in the path of the audio file into the cell. When I do this- the broadcast instantly fails- “Failed. Failed to sent call message to gateway”. Perhaps I’m not putting it in correctly. Could you tell me how to do this?

It is probably related to the slashes. The following is an example for the sample message:

C:/Program Files/Voicent/MyRecordings/sample_message.wav

I have also searched the tutorials and can’t find anything on how to use the feature in the Message Designer under Edit Confirmation and Response where is says to Specify your Own Meaning- what can I do here.

This is basically for display in the spreadsheet. For example, if you want to specify “press 5 if you want to be removed from the call list”, you can associate 5 with “remove”. When a call is made and the person presses 5, [remove] will be displayed in the confirmation column.

I would like to give the call recipient a button to rewind the message 2-3 seconds, but not start it completely over. Is there a way to do this?

No. This is a nice feature to have. We might add it to future releases.