Category Archives: Developer
Call status for answering machine and live pickup
Question: I’m using the gateway VB API to initiate phone calls at other locations. I’m having an issue with determining if the caller answers the phone or an answering machine. The return value always seems to be “Call Made”. I … Continue reading
Start Broadcast by Phone automatic dialing from batch file
Question: Can you please tell me if you can start the process of broadcast by phone using a batch file or some similar means that can be automated? Answer: Yes, absolutely. Please see: Broadcast By Phone Command Line You can … Continue reading
Posted in Auto Dialer, Developer
Advantages of Enterprise Edition vs Professional Edition
Question: We had a rather significant issue with our IVR system yesterday. I am pleased to report that our automated IVR tests using Broadcast by Phone were very helpful in discovering and diagnosing the problem. I have been getting many … Continue reading
Posted in Auto Dialer, Developer, Gateway