Category Archives: Developer

Developer SDK and integration information

AutoReminder: appointment reminder integration

Question: How can I setup a centrally located (co-located) dialer that will confirm appointments for multiple doctors offices (different locations)? Can I accomplish this with the Voicent Auto reminder. Or do I need to buy the SDK? Each office will … Continue reading

Posted in Appointment Reminder, Developer, Product Usage |

Why there is initial delay for outbound calls

The initial delay is caused by: 1). Modem/computer delay when playing the audio file There is little room to improve. This has more to do with audio stream going through the IO bus and to the modem and to the … Continue reading

Posted in Appointment Reminder, Auto Dialer, Developer, Gateway |

Testing IVR with autodialer or VoiceXML Gateway

Question: Hello, I am in the process of testing your software for a purpose that it was not originally designed for and was hoping that you could offer advice on how I may do this. Basically, we are looking for … Continue reading

Posted in Appointment Reminder, Auto Dialer, Developer, Gateway, Product Usage |