Category Archives: Agent Dialer

Failed to initialize TAPI

Posted on March 3, 2006 | By Voicent News

TAPI is Windows’s interface for telephony applications. Voicent Gateway could not function if this interface is not initialized correctly. If you experience this problem, please check: 1. TAPI interface is installed correctly From Windows’s control panel, click Phone and Modem … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation, Voice Modem |

Predictive Dialer

Posted on March 2, 2006 | By Voicent News

General News: AgentDialer Release 4.1.1 supports predictive dialing mode. To use it, simply select the Predictive Dialing Mode from the program main menu, and press F5 to start. You can select a pre-recorded message for answering machine. If you do … Continue reading →

Posted in Agent Dialer, General, News |

Setting up call transfer with Verizon 3-way calling

Posted on January 31, 2006 | By Voicent News

I love your software. I seem to have a major problem though. I have set it up to transfer the “press one” to be transfered to a voice mail (that I have an actual number for) When I press one, … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, General, Installation, Voice Modem |