Category Archives: Appointment Reminder

AutoReminder Information

Doing a clean re-install

Sometimes your Voicent installation might be corrupted. It might be caused by changing of the Java Virturl Machine software (installing other software program), or some data file corruption due to disk failure. In these situations, it is not enough just … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Support, Technical Terms |

Autodialer: My phone does not ring

Question: I have tried to make several calls to my home phone and cell phone with this product and am using your voice modem and have not heard the phone ring once. Yet the status of the call says: call … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Voice Modem |

Autodialer call status

“Line disconnected” means the system detected that the phone line is disconnected (the other side hangup, modem drop call, etc) before message playing. “Line occupied” means the phone line the modem trying to call is in use. “Line busy” means … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer |