Category Archives: Gateway

Voicent Gateway Information

Check your firewall program

Windows XP and later operating systems provide a built-in firewall. Please make sure accessing Voicent Gateway is enabled. From Windows Control Panel, you can access Windows firewall, click on the Advanced tab, then choose Local Area Connection, click on the … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation |

Enable Voicent Gateway from Norton Firewall

First invoke Norton Protection Center by clicking its icon on the Windows toolbar. From the main window, select Norton Security Online tab. Then choose Settings > Additional Options > Internet Security and Firewall Options. Please note, your Norton version might … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation |

Skype Caller ID Display

Skype now supports display of the correct caller ID information for US numbers. This is great news for our customers. Before, the display for US numbers looks like 00000123456 or just call. Now you can set it up to display … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Skype |