Category Archives: Gateway

Voicent Gateway Information

Cannot detect human pickup

Detect answering machine and live human pickup is based on statistical data. No telephony system today is able to make it 100% accurate. This probably will never be possible. Even humans make mistakes in noisy environment like airport. But for … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway, Installation, Voice Modem |

Multiple Phone Cards for Autodialer

The previous post contains general information about setting up a calling card with Voicent software. If you have multiple calling cards, you cannot use the gateway option to set the dialing prefix. You then need to add the calling card … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway |

Using Calling Card for Phone Dialer

Dialing with a calling card usually requires dialing a specific number, wait for connection and voice prompt for password, entering the password, and wait for voice prompt for actual phone number, and finally entering actual phone number. So pauses must … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway, Product Usage |