Category Archives: Support

Voicent Technical Support

Autodialer plays back unique response

Question: I intend to program the broadcast dialer to have parents for our students select various options. Will the system allow for a unique response to be played back to the call recipient after they select the option? Yes, but … Continue reading

Posted in Auto Dialer |

Delay appointment reminder call time

Is there anyway to change the call time on appointment reminders, so that they do not start too early, besides setting it everytime you make an appointment for a patient? For example, we have some patients who are scheduled at … Continue reading

Posted in Appointment Reminder |

Debug Simple Call Application

Hi, I have installed Voicent Gateway on my PC and I’m using C# code to send calls to it (CallText and CallAudio methods). But I have 2 problems and I hope I get your support: 1 – “CallStatus” is always … Continue reading

Posted in Developer, Gateway |