Category Archives: Support

Voicent Technical Support

Status stays in “in progress”

i connected between skype and the gateway , pressed on “start” for broadCast to some of my private numbers but still the only thing that happens is that the statue changed to ” in process” and just staying on it … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway |

Call transfer using ATT Phone Line

Our computer (Modem) connects to AT&T phone line (This line is fax line and is not digital), but we wanted to transfer our call to the phone (this phone line is digital) service by XO Communications company. Would you please … Continue reading

Posted in Auto Dialer, Voice Modem |

Autodialer reporting

We currently use a 17-line autodialer. Before I try an eval of your SW, I need to understand reporting. We import the results of all of our dials into our data warehouse (dialer uses Access that we import into SQL … Continue reading

Posted in Appointment Reminder, Auto Dialer, Developer |