Category Archives: Support

Voicent Technical Support

Configure Nextiva Office VoIP Service with Voicent

If you have Nextiva’s Phone Service with Professional Features, you can configure Voicent software to use the service. Step 1: Collect Nextiva SIP Information First, login to your Nextiva account and configure extensions for your Nextiva service here. If you … Continue reading

Posted in Installation, VOIP |

Setup Voicent Software with Vonage

Voicent software works with Vonage VoIP soft phone directly. It does not need a Vonage router/ATA box to make calls. You must have Vonage soft phone service instead of their standard hard phone service. Please contact Vonage for a soft … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, VOIP |

Setup CallCentric VoIP Service

Callcentric is a popular VoIP service used by many Voicent customers. It has been tested with Voicent software and it is known to work for both inbound and outbound applications. Step 1: Register a CallCentric VoIP Account In order to … Continue reading

Posted in Gateway, Installation, VOIP |