Category Archives: Support

Voicent Technical Support

Disable modem to try Skype

Posted on January 16, 2009 | By Voicent News

I have 2 problems and i’m not sure if one has to do with the other.. voicent is not running through skype, it is still running through my modem. I tried unpluging my voice modem and voicent thinks the line … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Skype, Voice Modem |

Change in scheduling voice broadcast

Posted on January 12, 2009 | By Voicent News

i purchased broadcastbyphone enterprise edition upgrade to version 6.3.3 from version. since doing this i am unable to schedule any call lists. the option for scheduled broadcasts is no longer available and if i create a call list to be … Continue reading →

Posted in Auto Dialer |

Access appointment reminder call report

Posted on January 2, 2009 | By Voicent News

Starting from release 6.3.3, you can access AutoReminder appointment reminder call report programmatically. If you use web access, to get appointment call report, send HTTP GET/POST request to Voicent AutoReminder /reportHander, with the appointment ID as the fpath parameter. The … Continue reading →

Posted in Appointment Reminder, Developer |