Category Archives: Support

Voicent Technical Support

Previous skype fair usage policy

Previous Skype Fair Usage Policy This policy is an old one, please refer to the new policy published on Skype’s website. For customers who use the Skype subscription plan ($2.95 for unlimited calling), it is import to conform to Skype’s … Continue reading

Posted in Skype |

Autodialer upgrade for more skype lines

I am planning to upgrade from the Voicent Standard edition single line to Professional Edition with a total of 6 lines. 4 questions before I do: 1. I am unclear on the upgrade pricing. Your upgrade page says: Upgrade from … Continue reading

Posted in Auto Dialer, Skype |

Call transfer with Magic Jack, Vonage, and Skype

HAVE THE 4 line enterprise edition of Broadcast. Here’s what I cannot figure out. I got a Skype number as your manual suggests. HOWEVER, how do I get the incoming calls (when the customer hits 1 to talk to some … Continue reading

Posted in Auto Dialer, Skype, Voice Modem |