Category Archives: Support
Broadcast by Email track opened email
We have bought broadcast by email recently and have been trying to configure it to work. Most of the setting looks fine but i have not been able to make Tracing work. I have done all the things mentioned on … Continue reading
Posted in BroadcastByEmail
Regulatory issues for automatic commercial phone mesage
Due to regulatory issues in Switzerland, we need approval of an automatic commercial message. Does Voicent IVR studio offer this feature? Example: Hello Mr. “Name”, if you want to hear a message about car insurance, then press 1 now (commerical … Continue reading
Posted in Auto Dialer, IVR Studio
Automatic dialer call transfer notification
The program, Broadcast by Phone , is locking up my computer very often. It seems to only be when I use the call transfer option. We found this line in the log files you submitted: Alert cannot find agent for … Continue reading
Posted in Agent Dialer, Auto Dialer, Gateway