Category Archives: Support
Appointment reminder response and speech recognition
We had it set up to accept either: “confirm”, or “replay”. <grammar> confirm | replay </grammar> It would take 3-4 times before it would properly understand “confirm”, if it did at all, and we’ve never been able to get it … Continue reading
VOIP capable PBX integration
We are currently using a VOIP capable PBX system provided to us via Fonality. I am interested in the following: Will your product integrate with a VOIP PBX via TAPI and does it require a SIP acount? Voicent release 6 … Continue reading
Posted in Gateway, Skype, Voice Modem
Autodialer: Skype caller ID display
What phone number will contacts see when making outbound calls with SKYPE? Normally, it will display something like: 000012345, or call on the caller ID. But you can easily set it up to display your SkypeIn number or your cell … Continue reading
Posted in Auto Dialer, Skype