Category Archives: Support
Auto dialer skip answering machine
I want to skip answering machines. I left the space for an audio file for answering machines blank but it still waited for the message and listed the call as leaving a message on an answering machine. Is there another … Continue reading
Posted in Appointment Reminder, Auto Dialer
Autodialer advanced options
I need more explanation on these 3 otions a)__ Force message play b)Disconect after __ rings c) if not anserd dissconet after ___ sec a). When an outbound call is made by the system, it keeps a timer. If the … Continue reading
Posted in Auto Dialer, Gateway
Appointment reminder import from Medics Elite
I’m using Medics Elite as my Pracitce Management software. I can run the reports as I see fit, but I only see a need for the first 4 (possibly 5) expected fields: contact, phone, start time, end time, call time. … Continue reading
Posted in Appointment Reminder, Developer