Category Archives: Support

Voicent Technical Support

Missing Voicent Gateway Icon

Somehow my Gateway Icon disappeared today. How can I get it back? You might want to reboot your machine to see whether it comes back. Or right mouse click on the Windows Taskbar, click Properties, then click the Customize… button. … Continue reading

Posted in Gateway, Installation |

Install multiple voice modems

I have multiple modems installed, but it seems the system only recognize the first one. What should I do? 1. First, please make sure all modems are firmly pushed into the PCI slots. 2. Then make sure the correct voice … Continue reading

Posted in Installation, Voice Modem |

Integrating automatic phone call solution

I have a Windows service running in .Net which needs to be able to call a number and play a wav file. The windows service will be running on the same box the modem is on. I’m not sure what … Continue reading

Posted in Developer, Gateway |