Category Archives: Support

Voicent Technical Support

Automatic dialing command line import text file

When using command line vcast, it requires a call list file list.voc as an input. How to dynamically generate a voc file?It looks like in a binary format. Is there a command to convert a text file to a voc … Continue reading

Posted in Auto Dialer, Developer |

Updated modem driver for Microsoft Vista

Here is the Microsoft Vista 32 Bit dirver update for Voicent 3025 and Zoom 3025C. It works for data and fax but not voice. So you still cannot use the modem for Voicent on Vista. If you have Vista, you … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation, Voice Modem |

Import call list with comma separated suffix for predictive dialer

My office uses a suffix code to dial long distance. However, everytime I paste the numbers in with a comma and the access code it separates them into to columns. Please help me to prevent this from happening. I need … Continue reading

Posted in Agent Dialer, Auto Dialer |