Category Archives: Support

Voicent Technical Support

Schedule auto dialer calls automatically next day for failed calls

Question: If I get a failed message, how would I setup the software to try again tomorrow. I would like the software to know that if the call fails, it should try to call the customer the next day. How … Continue reading

Posted in Auto Dialer |

Voicent Gateway call request example

Question: if I am scheduling a call now, and I don’t want it to call until later I use the schedule=t calltime=minutesfromnowtostart, right? For example, if I submit all my calls at midnight, but don’t want the calls to start … Continue reading

Posted in Developer, Gateway |

Schedule Autodialer Call

Question: I’m a new user to Broadcast by phone. We’re using the system to call our past due accounts and remind them, well, that they’re past due. We’ve found the contact rate is better at night, but no one is … Continue reading

Posted in Auto Dialer |