Category Archives: Support

Voicent Technical Support

Block caller ID when using automatic dialer and predictive dialer

Question: How do I block my phone number from caller ID when using Agent Dialer (Predictive dialer) and Broadcast-By-Phone autodialer? Answer: 1). Most phone companies will allow you to block the caller ID for the phone line you are using. … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer |

Web Integration with Voicent Programs

Question: I am a volunteer for a Little League and am trying to put together a game reminder application (on a volunteer basis). I would like to know how to use the Broadcast By Phone application. I have built a … Continue reading

Posted in Appointment Reminder, Auto Dialer, Developer, Gateway |

Audio quality and volume for automatic dialer

Question: I decided to try some recordings and although I have 30 years of experience recording audio in the music industry and can produce beautiful recordings, when your software plays them, they are muffled and low volume. My audio files … Continue reading

Posted in Appointment Reminder, Auto Dialer, General |