Category Archives: Support
Voicent Gateway call status string
If you directly interface with Voicent Gateway, you might need to interpret the status string from the gateway. These strings should be quite stable but is not guaranteed to be the same from released to release. If you do not … Continue reading
Using other text-to-speech engine
Question: Why Voicent Gateway does not support other SAPI based text-to-speech engine? Answer: There are both technical and licensing issues: 1). Technically, a SAPI-based TTS engine can generate voice given a block of text. To use it over the telephone, … Continue reading
AutoReminder: appointment reminder integration
Question: How can I setup a centrally located (co-located) dialer that will confirm appointments for multiple doctors offices (different locations)? Can I accomplish this with the Voicent Auto reminder. Or do I need to buy the SDK? Each office will … Continue reading