Category Archives: Support

Voicent Technical Support

24 Line Auto Dialer Hardware Requirements

Im installing a 24 line version of broadcast by phone. What are the recommended requirements for hardware? Any estimated requirements per line? Depending on whether the calls are to be transferred or not, the potential line usage could be 24 … Continue reading

Posted in Auto Dialer |

Appointment reminder for GE Centricity

we use GE Centricity for our medical practice scheduling. Can your software interface with this? Yes! We offer multiple levels of integration, from importing & exporting to complete automation. Complete Automation Voicent software contains an open programming interface, both command … Continue reading

Posted in Appointment Reminder |

Appointment reminder retry calls

Can Auto Reminder be set to retry a call if a busy signal is encountered? IF VM answers? Yes, by default, it is set to Retry = 3. You can set the retry value under the Appointment menu > Customize … Continue reading

Posted in Appointment Reminder |