Category Archives: Technical Terms

Technical terms related to Voicent products

Message Designer: Customized Confirmation Item

Question: What is the “Specify your own Meaning” option, and how does it work? With the other options, for example, you can select one to replay the message, to forward the phone, to stop the message, etc. When I specify … Continue reading

Posted in Appointment Reminder, Auto Dialer, Product Usage, Support, Technical Terms |

Automated Call, Automated Phone Calls

Automated calls are made from an auto dialer system. The auto dialer system can be a specific hardware equipment or just your computer. To turn your computer into an autodialer system, a voice modem is needed to play your audio … Continue reading

Posted in General, Technical Terms |

Force Dialer, force dial

Voicent AgentDialer is a semi-automatic autodialer for inproving your sales and marketing campaigns. Agent Dialer is also known as a Force dialer. The difference between a fully automated dialer (BroadcastByPhone) and a semi-automatic dialer (AgentDialer) is whether dialing actions are … Continue reading

Posted in General, Technical Terms |