Category Archives: Voice Modem

Voice Modem Information

Failed to initialize TAPI

Posted on March 3, 2006 | By Voicent News

TAPI is Windows’s interface for telephony applications. Voicent Gateway could not function if this interface is not initialized correctly. If you experience this problem, please check: 1. TAPI interface is installed correctly From Windows’s control panel, click Phone and Modem … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation, Voice Modem |

Setting up call transfer with Verizon 3-way calling

Posted on January 31, 2006 | By Voicent News

I love your software. I seem to have a major problem though. I have set it up to transfer the “press one” to be transfered to a voice mail (that I have an actual number for) When I press one, … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, General, Installation, Voice Modem |

Answering Machine Detection

Posted on January 17, 2006 | By Voicent News

Detect answering machine and live human pickup is based on statistical data. No telephony system today is able to make it 100% accurate. This probably will never be possible. Even humans make mistakes in noisy environment like airport. But for … Continue reading →

Posted in Appointment Reminder, Auto Dialer, Gateway, Installation, Voice Modem |