Category Archives: Voice Modem

Voice Modem Information

Telephone analog line or digital line

Analog lines, also referred to as POTS (Plain Old Telephone Service), support standard phones, fax machines, and modems. These are the lines typically found in residential homes. Digital lines are found in large corporate phone systems (PBX). Usually you need … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway, Installation, Technical Terms, Voice Modem |

Troubleshooting Tool: Record Initial Dialing

Turning on “Record Initial Dialing” on Voicent Gateway can be very helpful for troubleshooting. Once it is turned on, Voicent Gateway records the audio on the phone line from the time it dials, till the time it starts to play … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway, Installation, Voice Modem |

Listening to Recorded Audio Files

Question: I use telephone recording for my message. When I click on the recorded wave file, I can see the Windows Media Player is launched and I can see the bar is moving, but I cannot hear anything. Answer: Please … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway, Installation, Product Usage, Voice Modem |