Category Archives: Voice Modem

Voice Modem Information

Disable modem to try Skype

I have 2 problems and i’m not sure if one has to do with the other.. voicent is not running through skype, it is still running through my modem. I tried unpluging my voice modem and voicent thinks the line … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Skype, Voice Modem |

Call transfer with Magic Jack, Vonage, and Skype

HAVE THE 4 line enterprise edition of Broadcast. Here’s what I cannot figure out. I got a Skype number as your manual suggests. HOWEVER, how do I get the incoming calls (when the customer hits 1 to talk to some … Continue reading

Posted in Auto Dialer, Skype, Voice Modem |

Force Windows XP to recognize voice modem

I installed the modem I purchased from Voicent. But when I check Windows Control Panel > Phone and Modem Options, it is not listed there. What should I do? First make sure the modem driver is installed. You should install … Continue reading

Posted in General, Installation, Voice Modem |