Category Archives: VOIP

Auto dialer transfer call to softphone

I’m using VOIP with Voicent. Can calls be transferred to a softphone? It should. To Voicent program, a call transfer is implemented as a conference. One leg/channel of the conference is the orignal call, and the other is the call … Continue reading

Posted in Auto Dialer, VOIP |

Use dialer with Cisco Call Manager

Can we use BroadcastByPhone with a Cisco CallManager system? Yes, you could. Here are the information we found on cisco’s website. It is referring configuring a softphone. For Voicent, the settings should be the same. Each line configured in Voicent … Continue reading

Posted in Auto Dialer, VOIP |

Setup VOIP Call Transfer

How do i set up Call Transfer Using Call Centric Voicent Gateway has two call transfer mode (gateway > Setup > Options > Call Transfer): Transfer to another phone number Simply enter the phone number you want the call to … Continue reading

Posted in Installation, VOIP |