Category Archives: Product Usage
Lead Management for Autodialer
Question: I have a prospects list to call them. They have best time to call, morning, afternoon, and evening all through out the list. I would like to go through the list to rearrange according to the times. Putting all … Continue reading
Using other text-to-speech engine
Question: Why Voicent Gateway does not support other SAPI based text-to-speech engine? Answer: There are both technical and licensing issues: 1). Technically, a SAPI-based TTS engine can generate voice given a block of text. To use it over the telephone, … Continue reading
AutoReminder: appointment reminder integration
Question: How can I setup a centrally located (co-located) dialer that will confirm appointments for multiple doctors offices (different locations)? Can I accomplish this with the Voicent Auto reminder. Or do I need to buy the SDK? Each office will … Continue reading