AutoReminder with voice, text message and email for medical practice. Integrate with EHR or EMR

We build the EHR product and our EHR product’s clients (medical practices) make the appointment reminder call on the behalf of our clients.
1. Can your product support to show different number on patient’s caller ID? Say when calling for Dr. X then one number and when calling Dr. Y then different number.

Yes. It depends on the phone service providers you choose. Some vendors may or not may not support this.

2. Can your product support to identify whether it is voicemail or the real person or FAX tone? When voice mail then play different message and when real person then allow receiver to listen message, repeat, confirm appointment, cancel or request for reschedule by pressing specific digit.

Yes, our AutoReminder can do all the above requirements, plus more.

3. Get the status of each call. Is it possible to get it?

Yes, the status of the each call is in the call report that you can view, print or export

4. Does your product identify whether the number being called is correct number or not?

Yes, our software has built-in disconnected number functionality

5. Does your product support combination of “Text-to-speech” and recorded voice?

Yes. It supports multi-lingual text to speech and recorded voice. The message can be the mix of TTS and recorded voice.

6. Can your product support to send the SMS/texting?

Yes. Not only it can send text message reminder, it also allow the recipient to respond to the message as an interactive response. The response will be recorded in the call report.

7. Can your product support to send email?

Yes.