Share This Post:
Robo call integration using .net
I am seeking an API to integrate with our application built in .Net. The API provides features to convert text message to voice and to be able to dial the phone number. The recipient of the call or the voice mail can respond to the calling software and interactively accepts or reject the content of the offer either via voice or by pressing a key for yes and another key for no.
Yes, you should be able to do that with Voicent Software. Any you can do so at two different levels.
Integrate with Voicent Applications Using Command Line Interface
You can use Voicent Broadcast By Phone AutoDialer, or Voicent AutoReminder for your interactive phone application, and use .net to start the application using the command line interface. Your .net application can simply invoke the command line, the rest can be done easily using the Voicent Application.
For more details of the command line interface, please select Help > Help Topics from the program main menu, then take a look at topics related to program integration.
Integration with Voicent Gateway
The phone interactive application should be developped in VoiceXML, which is a W3C standard. With VoiceXML, you can easily control the call interaction, such as receiving a Yes/No answer or key press. The text-to-speech is automatically converted to voice by the VoiceXML gateway (Voicent Gateway). This VoiceXML application (vxml files) does not have to be static, they can be dynamically created using your .net or other programming languages.
If you do not want to programming in the VoiceXML level, you can choose to use Voicent IVR Studio to design your interactive applications. Voicent IVR Studio is a high level GUI tool for creating interactive phone applications. You do not need to know VoiceXML to create such application.
Once the application is created, you can simply submit your call request to Voicent Gateway using .net.
For tutorials, samples, and more details of Voicent Gateway integration, please see the Developer under Voicent website.
Share This Post: