Appointment backup

I would like info on backing up the appointment data in Autoreminder. Are the appointments stored in a database, or are they individual files? Where are they located and what is the best method for backing up appointments and recordings, and any other user info that would need to be backed up?

All the appointment information is saved as files. They are under several folders:

C:\Program Files\Voicent\AutoReminder\apps
C:\Program Files\Voicent\AutoReminder\data
C:\Program Files\Voicent\AutoReminder\rcall

Scheduled calls are under Voicent gateway folder:

C:\Program Files\Voicent\Gateway\reqs
C:\Program Files\Voicent\Gateway\webapps

If disk space is not a problem, you can simply save the Voicent folder:

C:\Program Files\Voicent

If you use a backup program, it may automatically save only the changes to the Voicent folder. In that case, you do not have to worry about disk space since only the changes are saved and backed up.