Unlimited VOIP calling plan for robo call

I’m currently using BroadVoice for VOIP, but they don’t like robo calling. Who do you know provides true unlimited VOIP service that is compatible with your software? All the vendors you mention in your FAQs either bill by the call/time or have a maximum minutes/calls cap.

If your call volume is low, then you do not have much choice with the unlimited calling plans, most of the VOIP services have minute cap. But if your call volume is more than 50,000 minutes per month, then you can look into SIP trunk providers. They are usually more flexible with their terms and more tolarant with robo dialing.

Can I get a list of status results generated by your system (other than what I specify)?

All status result will be shown in the Status column of the call list spreadsheet window. You can search this knowledge base for “call status” for more information.

When I call myself and hang up shortly after my message starts, I noticed he status shows “Call Succeeded” when it actually should show Incomplete. Is there a way to determine when someone hangs up early?

The only way to know for sure someone has listened to the whole message is asking him to press a key to confirm. Voicent system considers a call successful when it detects a live answer and it starts to play the message.

Where do I define what Group 1 and Group 2 (schedules) apply to? Is it only weekdays and weekend, respectively?

Yes, it is normally used for weekdays and weekends. But you can use the groups for odd days or even days.

With the professional version, can I ask a series of questions requesting a touchtone response to each as part of the same call? What about the Enterprise version? Or is this a planned future feature?

You can ask a series of questions using Voicent IVR Studio. For details, please take a look at the BroadcastByPhone video demo (multple questions survey sample)