Category Archives: General
Setup CRM
On Premise Software Help Resource : Help TopicsSetup CRM Voicent allows you to use your existing CRM with our product. To enable 3rd-party CRM, click Setup > Setup CRM Enter your Voicent CRM credentials, then choose your CRM provider from … Continue reading
Setup Application
On Premise Software Help Resource : Help TopicsSetup Application Voicent Gateway is a development platform. Voicent and 3rd party vendors can install applications to the gateway and further extend its capabilities. The call scheduler is a pre-installed application on the … Continue reading
Scheduled Call
On Premise Software Help Resource : Help TopicsScheduled Calls All calls are made through Voicent Gateway. Applications like BroadcastByPhone and AutoReminder simply send call requests to the gateway for making phone calls. To see what are the scheduled calls in … Continue reading