In all contact centers, the total amount of time spent on the phone by your agents against down time can distinguished the difference between a profitable business and the not so important one. The use of auto dialers revolutionized the … Continue reading →

If you have business with either professional or personal services, such as a massage therapy practice, salon, law firm, dentistry, coaching, etc. Then that would mean your time is precious, this indeed needs proper schedule on appointments, a miss meeting … Continue reading →

Whether you are starting a new business or expanding your existing business, you will need to choose an auto dialer that meets your organization’s requirements. The usual workaround would be to go with what you already know—your service provider from … Continue reading →