Category Archives: General

General news and information

SPA3102 does not work, phone call has no audio

Posted on April 30, 2013 | By Voicent Info

I set up the SPA3102 and followed the youtube video step by step, it works and calls, but the phone call message does not play. It is just silent, what am I missing? Setting up the Cisco SPA3102 is a … Continue reading →

Posted in General |

Help! Why is AutoReminder repeating each call three times! Each patient receives 3 reminders…

Posted on April 25, 2013 | By Voicent Info

Today the system start repeat each call three times!!! Each patient receives 3 reminders. Please, check to see what is going on. This problem was previously discovered, by one of our customers, to be associated with the Windows Scheduler. The … Continue reading →

Posted in Appointment Reminder, Auto Dialer, Gateway, General, Support, VOIP | Tagged , , ,

AVG Anti-Virus

Posted on February 12, 2013 | By Voicent Info

AVG Anti-Virus and the Free Editions cause numerous problems with Voicent software. Even though the firewall claims to be “disabled” it can still interfere with Voicent. Some of the symptoms users experience are: No audio, a lot of failed calls, … Continue reading →

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