Category Archives: Agent Dialer

GoldWave Converting To A Correct Format

When creating a wav file using GoldWave v5.67 (unlicensed version) I save the file as PCM signed 16 bit, mono and then try to use it in AutoReminder, I get an error that the file is in the wrong format. … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Skype, Support, Technical Terms, Text-to-Speech, Voice Modem, VOIP |

BroadcastByPhone SPA3102 Dial Plan

Dial plans can be very confusing at first glance. However they are an invaluable feature of the SPA-3000′s so you should at least learn the basics of how they work. The following dial plans are to show how to use … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, IVR Studio, Product Usage, Support, Technical Terms, Voice Modem | Tagged , ,

Magic Jack dropping 2 digits

I am using a XP computer with a modem. I am trying to call out using Magic Jack. It will call using just Magic Jack, When I try to use Voicent software, the modem calls and Magic Jack dials the … Continue reading

Posted in Agent Dialer, Auto Dialer, General | Tagged , ,