Category Archives: Agent Dialer

Dialer Call Progress Detection

Issued related to this article: There is a delay before the audio message is played The system does not leave a message on answering machine The message on answering machine is being cutoff No popup screen for live answer for … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer |

E1 ISDN PRI for dialer

Can we use E1 ISDN PRI line for making out bound dialing. If yes then I would like to have more details on the same Yes, you should be able to (though not directly). The connect to the E1 IDSN … Continue reading

Posted in Agent Dialer, Auto Dialer, Gateway, Installation |

SIP Error: 480 Temporarily Unavailable

I am getting a high number of calls that result in the following message: “Failed. No answer. SIP Error: 480 Temporarily Unavailable”. I do not see anything in the knowledgebase regarding this and I was hoping you could provide some … Continue reading

Posted in Agent Dialer, Auto Dialer, VOIP |