Category Archives: Agent Dialer
Setup Caller ID
Caller ID would really help me out when using BroadcastbyPhone but I don’t know how to accomplish it or even if it CAN be accomplished. There are a few organizations where I live that use it when doing broadcast phoning. … Continue reading
Autodialer call status
What does the call status mean? Will Try Again. Line disconnected. Call did not go through (01/06/10 11:27:00) Will Try Again. Line disconnected. Auto disconnect after 10 rings (01/06/10 11:42:00) Will Try Again. No answer. (01/06/10 11:44:00) Call did not … Continue reading
Detection problem when using Skype
For general discussions of call progress detection, please see the KB article: Autodialer detection of answering machine and human pickup. When Skype is used and on some computers, the detection may not work that well. The technical explanation of this … Continue reading