Share This Post:

Setup Caller ID

Caller ID would really help me out when using BroadcastbyPhone but I don’t know how to accomplish it or even if it CAN be accomplished. There are a few organizations where I live that use it when doing broadcast phoning. One is a congressman and the other is the township that I live in. How can I make Caller ID work using Voicent?

Caller ID is not a function of Voicent, but of your phone service. For example, if you call from your home phone, it will display your caller ID of your home number, but you can use a different telephone and the caller ID will still be displayed correctly. For now using release 7, you have three choices for phone service:

1. Traditional phone service

The caller ID will be displayed automatically. No need to setup anything. You can even block your caller ID by dialing some prefix first.

2. Skype

Normally, Skype will not display a caller ID. But you can show a caller ID of your mobile phone number or SkypeIn number. But you have to set it up on Skype, not Voicent.

3. SIP based VOIP

Depends on your VOIP service, normally it won’t display a correct caller ID either. What you need to do is to get a call in number (called DID number) from your VOIP service company. That DID number will be displayed whenever you call. For example, if you use callcentric VOIP service, it will display the DID number you purchased.

Share This Post:

This entry was posted in Agent Dialer, Appointment Reminder, Auto Dialer. Bookmark the permalink.