Category Archives: Agent Dialer
Disable modem to try Skype
I have 2 problems and i’m not sure if one has to do with the other.. voicent is not running through skype, it is still running through my modem. I tried unpluging my voice modem and voicent thinks the line … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Skype, Voice Modem
Predictive dialer, Skype, and Agent
I am trying to set up this software to work with skype. I have 4 agents and I want to know how to use the software and whether it will be suitable for the purpose I need it for. I … Continue reading
Posted in Agent Dialer, Skype
Setup call transfer for auto dialer
We have AgentDialer. I am trying to set up the call transfer function in Voicent Gateway. Goal: Have AgentDialer dial out on my client’s landline, dial some callee’s phone, the callee can hit a key to talk to a live … Continue reading
Posted in Agent Dialer, Auto Dialer