Category Archives: Agent Dialer
Skype predictive dialer audio quality
Whenever I am making a call with Skype, people hang up because voice quality is very poor as compared to modem. for example when i say hello ……it gets repeated two times and i hear echo, I have done everything. … Continue reading
Posted in Agent Dialer, Installation, Skype
Skype Caller ID Display
Skype now supports display of the correct caller ID information for US numbers. This is great news for our customers. Before, the display for US numbers looks like 00000123456 or just call. Now you can set it up to display … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Skype
Automatic dialer call transfer notification
The program, Broadcast by Phone , is locking up my computer very often. It seems to only be when I use the call transfer option. We found this line in the log files you submitted: Alert cannot find agent for … Continue reading
Posted in Agent Dialer, Auto Dialer, Gateway