Category Archives: Agent Dialer
Autodialer using USB voice modem
> I bought a usb modem by zoom and it is a voice modem. how do i get Voicent to recognize it. i need to use this modem because i have a laptop that will be used. the driver shows … Continue reading
Posted in Agent Dialer, Auto Dialer, Installation, Skype, Voice Modem
Enterprise Edition Predictive Dialer Setup
How do you get the 2 agent dialer (seperate machines) gateways to interact? So that, you can use the same database on just 1 machine (in predictive dialer software)… Currently each machine has line 1 and 2… How do the … Continue reading
Posted in Agent Dialer
Autodialer: Failed to create Skype COM interface
This error is normally caused by a missing Skype file, which is normally installed under: C:\Program Files\Common Files\Skype\skype4com.dll To fix this problem, simply install Skype Extras Manager. Please download the latest Skype and run the installer again. Click the Options … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation, IVR Studio, Skype