Category Archives: Agent Dialer
The Different Kinds of Dialers
With Voicent, there are five different dialers, each one having its own advantages and disadvantages. They are, as follows, the manual dialer, auto dialer, progressive dialer, predictive dialer, and preview dialer. To start, the most familiar one is the manual … Continue reading
Setup Voicent Software with Vonage
Voicent software works with Vonage VoIP soft phone directly. It does not need a Vonage router/ATA box to make calls. You must have Vonage soft phone service instead of their standard hard phone service. Please contact Vonage for a soft … Continue reading
Voicent CRM, auto dialer, predictive dialer all in one solution
I am trying to eliminate my phone current system and crm and find one system that can do it all. I am currently using Zoho and RingCentral. I would also like to see if a progressive dialer or predictive dialer … Continue reading