Category Archives: Agent Dialer
Predictive dialer initial delay
I am having an issue with how long it takes for me to get on the phone with the customer after they say hello….I have tested it and after they say hello it takes about a second for the button … Continue reading
Posted in Agent Dialer
Create multiple call lists for autodialer
I just installed your voicent standard edition. I am trying to use the broadcast by phone software, but can only make one call list. I need to call a different list each day of the week (for example, list one … Continue reading
Posted in Agent Dialer, Auto Dialer, BroadcastByEmail
Autodialer skip answering machine
I know how to play different messages for human picking vs answering machines, but can you tell me how to stop a call when it is an answering machine which respond Select Setup > Options… from Voicent Gateway main menu, … Continue reading
Posted in Agent Dialer, Auto Dialer, Gateway, Installation