Category Archives: Agent Dialer
Doing a clean re-install
Sometimes your Voicent installation might be corrupted. It might be caused by changing of the Java Virturl Machine software (installing other software program), or some data file corruption due to disk failure. In these situations, it is not enough just … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Support, Technical Terms
Autodialer: My phone does not ring
Question: I have tried to make several calls to my home phone and cell phone with this product and am using your voice modem and have not heard the phone ring once. Yet the status of the call says: call … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Voice Modem
Pridictive Dialer Usage
Problem: Predictive Dialer starts to dial the next number before I have finished on a call Answer: This should not happen if you are using release 5 or later. For older releases. When the predictive dialer alert you for a … Continue reading
Posted in Agent Dialer, Product Usage