Pridictive Dialer Usage

Problem:

Predictive Dialer starts to dial the next number before I have finished on a call

Answer:

This should not happen if you are using release 5 or later.

For older releases. When the predictive dialer alert you for a live connection, it will pop up an alert window, click on the Answer button, pick up the phone, and talk to the person. The answer button will become Release button. Do NOT click on the Release button. After you conversation, hang up the phone and then click on the release button. The dialer should continue.