Category Archives: Appointment Reminder
Appointment reminder handling day light saving time change
After DST change on 3/11, system is playing wrong appt time in message. i.e. call for an 08:00 am appt, appointment time is relayed as 6:59 or 7:14. Listed time in appt is correct and the Windows date/time is correct. … Continue reading
Posted in Appointment Reminder
Auto dialer call transfer tie up phone line
If we call out to a consumer and ask questions and they want to speak with someone at one of our locations and we transfer the call, does that one line get tied up for the duration of the call. … Continue reading
Posted in Appointment Reminder, Auto Dialer, Gateway, Installation
Set caller ID for autodialer
Please assist: I would like to display my 1-800 number when I do the broadcast – in stead of the actual number, or no number. Is it possible? You can generally block your caller ID, most phone companies use *67 … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway